Sophia
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Articles
Recent activity by Sophia-
How do I reset my Password?
If you've forgotten or lost your password, you can reset it using these simple steps: Click the 'forgotten password' reset link on the Client Login page Enter your email address or username You wi...
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What is my password?
We do not have the ability to retrieve or access your password. If you've forgotten or lost your password, you can reset it using these simple steps: Click the 'forgotten password' reset link on t...
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What is my username?
Your username will most likely be the email address you used to register. If you have forgotten your username or password, please follow the instructions below: Click the 'forgotten password' rese...
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How do I login?
You can log in using the instructions below: Navigate to the Client Login page Type in your username (this will most likely be your email address) Type in your password (this will have been create...
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How do I add a payment onto my account?
To add a payment to your account, please follow the steps below: Log in to your online portal using your username and password Navigate to 'Card Management' on your Customer Dashboard Check the pa...
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How do I import a company onto my account?
To import a company, please follow the steps below: Log in to your account using your username and password On your Customer Dashboard, select 'Import a Company' Input your Company Registration Nu...
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How do I view my invoice history in the online portal?
Log in to your client account using your username and password On the Customer Dashboard, select ‘My Invoice History’. This will show you all previous invoices for all of your companies Select ‘In...
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How do I view my order history in the online portal?
Log in to your client account using your username and password On the Customer Dashboard, select ‘My Order History’, which will show you complete, incomplete and in progress orders Select 'Continu...
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How do I update my Account Holder details in the online portal?
Log in to your client account using your username and password On the Customer Dashboard, select ‘My Details’ You can update the Account Holder details including account username and password, co...
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How do I add a new banking referral via my online portal?
To import a company, please follow the steps below: Log in to your account using your username and password On your Customer Dashboard, select 'My Companies' Select 'View' next to the company you ...